Growvia

FAQ

Questions, answered plainly

How fast do I actually get my website?

Starter, Growth, Pro and Tailored sites are generated within minutes of payment — you get a live link and the full files by email. Tailored orders then receive a human designer polish pass within 3 business days. Bespoke projects are delivered in 2–3 weeks.

Do I own the website?

Yes, completely. You receive the full website files by email with every order. Host them anywhere, edit them, move them — they're yours. Your growviauae.com link also stays live so you can use it right away.

What if I don't have photos?

No problem. Inside the builder you can search a professional stock photo library and we'll place the images for you. You can also mix your own uploads with stock photos.

Can I use my own domain name?

Your site arrives live on a growviauae.com link and, because you get the full files, you can host it under any domain you own. Domain connection help is available as an add-on.

What's the difference between Tailored and Bespoke?

Tailored ($3,000) starts with your generated site and a Growvia designer refines it by hand. Bespoke ($5,000) is a from-scratch custom design project with our team, including revisions and a dedicated contact.

How do payments work?

Checkout is handled by our secure payment partner. Every order is a one-time payment — no subscriptions — and you receive a receipt immediately.

What's your refund policy?

Because generated websites are delivered instantly and the files are yours the moment they arrive, orders are non-refundable once delivery is complete. Every delivery is logged and verifiable. If something's wrong with your order, contact us within 14 days and we'll regenerate, repair or refund it. Orders cancelled before delivery, and hand-fulfilled add-ons not yet started, are refunded in full — see our Refund Policy for full details.

Can I change my website after delivery?

Yes — you own the files, so any developer can edit them. Tailored orders include one revision round, Bespoke includes three, and you can always order add-ons or contact us for further work.

Something else? Ask us directly.